Knowing that as a business owner you are dependent on the speed on when an item is acquired by you and shipped to Amazon by us, we try to be courteous and work in a timely manner. However, we are only human and need some time to make it happen.
- We are closed on weekends, shipping holidays, and major U.S. holidays.
- Please allow 72 hours for processing.
- UPS and USPS arrive at our facility between noon and 6pm (PST).
- FedEx Ground and FedEx Express may arrive at any time during the day and are not a part of our regular route.
We will do a lot for you, but we ask that you limit yourself from the following:
- We are not long term storage. We can hold onto items for a few weeks upon request, but we intend to send all products to Amazon FBA Centers as soon as possible.
- We are are not, nor plan to become, a merchant fulfillment facility and ship directly to the buyer for you.
- Please no liquidation lots; they are time consuming and the quality is typically poor resulting in far more rejects than they are worth.
- If you currently sell, or plan to sell adult material or products (ie. erotic material, erotic videos, adult toys, etc.) we are not a good fit for you.
- NO HAZARDOUS MATERIALS (motor oil, gasoline, acids, toxins, or other DOT regulated materials)
- It is the responsibility of the seller to determine what can be legally shipped or listed on Amazon before we complete services, particularly items shipped from overseas.
- Items that require an expiration date has proven not to be sustainable long term and typically costs our clients thousands in lost product and storage fees. We will only take on clients on a case by case basis.
- We will not hold or forward mail addressed to you that is not counted as product. Unless we are expecting product in a mailing envelope, we will recycle them as soon as we get them. Be sure that you do not use our address as a mailing list when registering with vendors.
To ensure client confidentiality, we do not offer private tours of our facility. Nor do we share pictures that will show client product.
